Frequently Asked Questions

You can find answers to questions you are curious about the Venlo platform here. You can review the information we have prepared for all user groups.

Venlo is a digital wallet and campaign platform specifically for the healthcare sector. You can make payments at member businesses and benefit from discounts and cashback opportunities. You can easily use it by downloading the app or becoming a member on the website.

When you shop at Venlo member businesses, you can benefit from special campaigns and discounts. Additionally, you can earn cashback on some of your expenses.

Your cashback balance is automatically used in your next purchases at member businesses. You can track your balance through the app.

KYC is the "Know Your Customer" process and is implemented to ensure the security of your financial transactions. Verifying your identity information when creating an account in Venlo is mandatory to prevent fraud and abuse risks.

Venlo is valid at pharmacies, dentists, dietitians, eye doctors, private hospitals, gyms, veterinarians and pet shops. You can see the complete list of valid businesses through the app.

No, you don't have to save your credit card information when making payments with Venlo. You can complete payment transactions quickly and securely. However, if you wish, you can save your card information to save time in your future transactions.

Venlo points are businesses in the healthcare sector that benefit from digital payment and campaign management services. These points can offer special discounts and campaigns to their customers and receive payments quickly.

You can become a member by filling out the membership application form on the Venlo website or by contacting our customer representative. After your membership process, a special panel is defined for your business.

Businesses that can become Venlo points include pharmacies, dentists, dietitians, eye doctors, private hospitals, laboratories, home healthcare providers, dermatologists, gyms, veterinarians and pet shops. All businesses operating in the healthcare sector can benefit from the digital solutions offered by Venlo.

You can create loyalty by offering special campaigns to your customers, facilitate your cash flow with fast payment infrastructure and accelerate the digital transformation of your business.

Yes, you can create special campaigns for your business through the Venlo panel and activate them on the dates you specify.

You can start the collaboration process by submitting your application through the Venlo website or through our customer representatives. A special membership account will be created for you and detailed information will be provided.

Venlo offers a digital campaign platform for pharmaceutical companies to reach their products to end users. Through this platform, you can organize special campaigns for products and reach your target audience at specific health points.

Companies can log into the Venlo panel and determine campaign details specific to their products and activate the campaign. The campaign is directly reflected to end users at designated Venlo points.

Venlo is a valid platform at pharmacies, dentists, dietitians, eye doctors, private hospitals, laboratories, dermatologists, gyms, veterinarians and pet shops.

Yes, you can monitor the performance of your campaigns in real time through the Venlo platform and get reports about user habits and return rates.

Since Venlo is a platform that works directly with health points, it ensures that pharmaceutical companies reach their products to the right target audience. Special campaigns for your products are announced to end users through Venlo member businesses and direct interaction is provided.

You can start the collaboration process by submitting your application through the Venlo website or through our customer representatives. A special membership account will be created for you and detailed information will be provided.